We stand behind our products 100% and strive to make our customers more than happy with their experience!
We provide a full money back guarantee within 15 days of purchase if the customer is not satisfied with their acuProduct.
All acuProducts come with a 1 year warranty and are eligible for replacements during that time should an issue occur.
The replacement warranty is voided if HEATING instructions are not followed correctly.
No replacements for microwaving an Acuball-Mini will be issued as the Mini is NOT microwaveable (heat by boiling for 10 min.).